Reference

Privacy Policy at kodealam1

We handle your account information, payment details and activity logs with strict controls so your DANA, OVO, GoPay and QRIS transactions stay private and secure.

Data encryption on loginPayment info never sharedAccount access controlsRequest your data anytime
kodealam1 Privacy Policy at kodealam1
REACH OUR TEAM

Privacy Questions — How to Contact Us

Team online

Email Support

Send privacy requests to [email protected]. We respond within 48 hours on weekdays. Include your account email and what data you want to view or change.

Live Chat

Open the live chat from your account lobby Monday to Sunday, 08:00–23:00 Indonesia time. Our team can walk you through account access requests and data export in real time.

Account Settings

Head to Settings > Privacy & Security inside your kodealam1 account to review your stored details, toggle cookie preferences and download your activity log yourself.

HOW WE KEEP IT SAFE

Data Handling, Cookies and Account Security

Encryption

All logins use TLS 1.3 encryption. Payment data from DANA, OVO, GoPay and QRIS is tokenized so we never store full card or account numbers on our servers.

Cookies & Tracking

We use session cookies to keep you logged in and analytics cookies to see which games draw the most players in Surabaya and across Indonesia. You can disable non-essential cookies in Settings.

Account Access

Two-factor authentication is optional but we recommend it. When you enable 2FA, we send a code to your registered phone number on every login from a new device.

Data Retention

We keep transaction records for seven years where local law permits. Gameplay history stays for 12 months unless you request deletion; we then purge it within 14 days.

Third Parties

We share your data only with payment processors, anti-fraud vendors and where local law requires. We never sell your information to marketing firms or data brokers.

Your Rights

You can request a copy of all data we hold, ask us to correct errors, and opt out of marketing emails at any time. Email [email protected] to start a request.

Privacy Policy FAQ

We keep transaction records for seven years where local law permits, even after closure. Non-transaction data like your profile is deleted within 30 days unless a withdrawal is pending. Contact support if you want to expedite the process.

Yes. Go to Settings > Privacy & Security and select Download My Data, or email [email protected] with your account email. We send a full record within 14 business days in a readable format.

Your payment method details are tokenized and encrypted. We never store full account numbers. Only our payment processor and anti-fraud system see the tokens; they never see your banking details or account balances.

We use session cookies to log you in and analytics cookies to understand which games are popular. You can turn off non-essential cookies in account Settings. We never sell cookie data to third parties.

Only you and our fraud-prevention team. Our support staff see your account name and email but not your gameplay history or balance without your permission. We log all internal access for security audit.

Change your password immediately, enable two-factor authentication in Settings, and contact live chat or email [email protected]. We'll review your login history and flag suspicious activity.

We retain all transaction records for seven years where local law permits. This covers deposits via DANA, OVO, GoPay, QRIS and all payouts. You can request a copy at any time via Settings or email.